This page contains information on accessibility on the NC LIVE website and in NC LIVE resources. For accessibility tips and training, see our Accessibility Crash Course Videos and our Accessibility LibGuide.
To report an accessibility issue with NC LIVE's website or resources, use this form:
NC LIVE Website Accessibility
NC LIVE is committed to providing a resource that is accessible for all users, including those with disabilities. All of the pages on nclive.org are Section 508 compliant and conform with the W3C’s Web Content Accessibility Guidelines (WCAG) at level AA.
Our Content Providers
Please note that NC LIVE selects and licenses resources based on the information needs of its users, from a variety of providers whose interfaces may, or may not, fully comply with the W3C and Section 508 guidelines. The NC LIVE resource selection process gives preference to content vendors who provide compliant interfaces when the products being considered are equivalent. The information below summarizes what our current content vendors have or have not done to meet accessibility requirements in their web interfaces. Please see the bottom of this page for more information about the evaluation process.
| Vendor | Compliance Statement / VPAT | Audit Information |
|---|---|---|
| ABC-CLIO (Bloomsbury) | VPAT (2025) ↗ | 2024 Audit Details |
| Alexander Street Press | Accessibility Statement ↗ | 2024 Audit Details |
| BiblioLabs | Statement & VPAT ↗ | 2022 Audit Details |
| Credo Reference | VPAT (July 2023) ↗ | 2024 Audit Details |
| Data-Axle | VPAT (August 2025) ↗ | 2022 Audit Details |
| Digital Sanborn Maps | Accessibility Statement ↗ | 2022 Audit Details |
| EBSCOhost | Accessibility Info ↗ | 2024 Audit Details |
| Gale | Gale Platform Accessibility ↗ | 2022 Audit Details |
| InfoBase | Accessibility Statement ↗ | 2022 Audit Details |
| JSTOR | Statement & VPAT ↗ | 2024 Audit Details |
| Midwest Tapes (hoopla) | VPAT (August 2018) ↗ | — |
| Morningstar | VPAT (October 2025) ↗ | 2024 Audit Details |
| ProQuest | Accessibility for ProQuest ↗ | 2022 Audit Details |
| Sage | Accessibility Information ↗ | 2024 Audit Details |
| Social Explorer | Statement & VPAT ↗ | 2024 Audit Details |
| Transparent Language | VPAT ↗ | 2022 Audit Details |
Accessibility Information for Video Resources
NC LIVE is committed to providing closed captioning for its hosted video content. For video content provided by third-party vendors, accessibility information is as follows:
| Vendor | Accessibility Information |
|---|---|
| Films on Demand | Closed captions and video transcripts are available on approximately 95% of video content. Additional information on captioning in Films on Demand is here. In addition, selected Films on Demand titles offer Audio Descriptions. For information about these titles, and how to identify them, consult the Infobase Audio Descriptions page. |
| ProQuest Nursing & Allied Health | Captions are generally not provided, but some video content has transcripts available. |
Accessibility Evaluation Process for Content Providers
The NC LIVE Website Advisory Committee evaluates the accessibility of NC LIVE’s content provider interfaces once every three years. When a group of resources has the same interface, one resource in the group is evaluated.
The resources are evaluated using the following tools and guidelines:
- WAVE Web Accessibility Tool
- Chrome Lighthouse Tool
- Manual Checks
- The page has a logical tab order.
- Interactive Controls.
- User focus is not accidentally trapped in a region.
Resources for Member Libraries
In addition to our Accessibility Crash Course Videos and Accessibility LibGuide, NC LIVE is happy to provide evaluation materials and audit documentation to member libraries on request. If you would like would like additional information about NC LIVE's accessibility policies or evaluation procedures contact the NC LIVE Help Desk.